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Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
In 2015 Citizens Advice piloted a webchat service allowing people to contact Citizens Advice advisers online [50] both via online instant messenger service and via e-mail. Data from 2015 showed that 7% of all enquiries to Citizens Advice were through the webchat service [ 48 ] and 80,000 webchat enquiries were answered.
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Citizens Advice Edinburgh (CAE), is a registered charity (number SC038195), based in Edinburgh, Scotland.Founded in 1939, Citizens Advice Edinburgh is a member of the Scottish Association of Citizens Advice Bureaux, and provides free, confidential, independent and impartial advice to Edinburgh residents.
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The Witness Service (also known as Citizens Advice Witness Service [1]) is a service in England and Wales for witnesses who have to give evidence in criminal courts. [1] The Witness Service offers practical and emotional support and is a free service. [ 2 ]
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Community Legal Advice is a government-funded advice service in the United Kingdom set up by the Legal Services Commission as part of the Community Legal Service. It aims to help people in England and Wales deal with civil legal problems, and is part of the legal aid programme in those nations.