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The Association of Credit and Collection Professionals, (ACA) International-an association was established in 1939 to represent "third-party collection agencies, law firms, asset buying companies, creditors and vendor affiliates" that "establishes ethical standards, produces a wide variety of products, services and publications, and articulates ...
NCO Group, Inc., based in Horsham, Pennsylvania, United States, [2] is a business process outsourcing company and collection agency that provides accounts receivable management, customer relationship management and back office solutions [buzzword] for its clients.
PRA Group, Inc. is a publicly-traded debt buyer and debt collection company based in Norfolk, Virginia. The company buys delinquent consumer debt from credit card issuers and other financial institutions at a discount and pursues collection of the full debt owed. Founded in 1996, PRA Group employs more than 3200 people in 18 countries. [2] [3]
iQor is a privately held business process outsourcing company headquartered in Fort Lauderdale, Florida, specializing in customer care, revenue generation, technical support, and accounts receivable management.
Accounts receivable financing is a term more accurately used to describe a form of asset based lending against accounts receivable. The Commercial Finance Association is the leading trade association of the asset-based lending and factoring industries. [7] In the United States, factoring is not the same as invoice discounting (which is called ...
EOS CCA, located in Norwell, Massachusetts (just outside Boston), is a provider of customer care and receivables management services. It is the U.S. Receivables Management Division of the international EOS Group based in Hamburg, Germany. [1] As of December 2016, EOS CCA employs approximately 500 people in the United States. [2]
It is a holding company for NCO Group and APAC Customer Services, Inc. (APAC), providers of business process outsourcing services. [4] NCO provides accounts receivable management (ARM) services, and APAC provides customer relationship management (CRM) services. [5] EGS has over 100 locations with more than 42,000 employees.
A collection agency is a third-party agency, called such because such agencies were not a party to the original contract. The creditor assigns accounts directly to such an agency on a contingency-fee basis, which usually initially costs nothing to the creditor or merchant, except for the cost of communications.