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This list compromises some of the broadband providers in the United Kingdom that are members of the Internet Service Providers Association (ISPA). [1] In addition to ISPA, data from ISPreview, one of the UK's largest and longest running media outlets focussed on telecommunications news, is also used.
In 2009, BT announced that Openreach would connect 2.5 million British homes to the higher speed FTTP network service by 2012 and 25% of the UK. [7] In July 2010 Openreach signed an £800 million contract with ECI Telecom to help it service and create a fibre-optic network serving 18 million households in the UK. [8]
The Customer Service System (CSS) of the BT Group (previously British Telecommunications) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997). BT rolled out CSS nationally in 1989 and provided an integrated system for telephony—order handling, repair handling and billing.
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BT Group began operating as a private corporation after the Telecommunications Act 1984. [4]During the 1990s, between the loosening of national telecom monopolies and the current (largely) liberalised market, BT Group entered into a number of alliances in order to serve its mainly, then, UK-based multi-national customers.
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