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Organizational conflict, or workplace conflict, is a state of discord caused by the actual or perceived opposition of needs, values and interests between people working together. Conflict takes many forms in organizations. There is the inevitable clash between formal authority and power and those individuals and groups affected.
7 Phrases to Shut Down Conflict, According to a Psychologist 1. "I hear you, but this is how I see it." Conversations are two-way streets. Yes, even when emotions are high during conflicts ...
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In an article published in Work, Employment and Society in March 2011, Jimmy Donaghey (University of Warwick), Niall Cullinane (Queen's University Belfast), Tony Dundon (NUI Galway) and Adrian Wilkinson (Griffith University) survey the existing literature on employee silence and argue that the approach taken to date neglects an analysis of the ...
Conflict management is the process of handling disputes and disagreements between two or more parties. Managing conflict is said to decrease the amount of tension; if a conflict is poorly managed, it can create more issues than the original conflict.
Plus, how to begin and wrap up a conversation about forgiveness.
Bummer, right? In the workplace, gossip can have some high-stakes consequences. "It can create a negative workplace," says Dr. Elena Herrera, Psy.D., a licensed clinical psychologist. "People are ...
The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't is a book by Stanford professor Robert I. Sutton. He initially wrote an essay [1] for the Harvard Business Review, published in the breakthrough ideas for 2004. Following the essay, he received more than one thousand emails and testimonies.