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  2. Manage your AOL Mail Plus subscription

    help.aol.com/articles/manage-your-aol-mail-plus...

    Refund policy. If you're not satisfied with AOL Mail Plus for any reason, request a refund within 14 days of your initial monthly or annual subscription purchase or annual renewal. One refund per customer. For AOL Mail Plus subscriptions purchased via the Apple App Store or Google Play, their respective refund policies will apply to your purchase.

  3. Get help with your AOL billing questions

    help.aol.com/articles/account-management...

    • Premium Services - We list each Premium Service as a separate item on your bill. Your billing statement provides a detailed breakdown of the subscription fee, including benefits, required government taxes, and any additional fees. • Communication surcharges - We answer to a higher calling - the phone company. If you connect to AOL using a ...

  4. Terms of Service - AOL Legal

    legal.aol.com/legacy/terms-of-service/full-terms/...

    You may cancel or we may terminate a fee-based Service at any time. You can cancel a fee-based Internet connectivity Service by calling, sending a fax, or mailing a letter to our Customer Service Department. Cancellation will take effect within 3 business days of receipt of your request.

  5. Contact AOL customer support

    help.aol.com/articles/account-management...

    In addition to the support options listed above, paid members also have access to 24/7 phone support by calling 1-800-827-6364. Popular Products. Account; AOL Mail;

  6. How to manage your account online - AOL

    www.aol.com/news/manage-account-online-160543079...

    Step 1: Click on “Pay bill” on the left-hand sidebar Step 2: Add a carrier tip, if desired, and fill out your credit card information Step 3: Confirm the total and click on “Authorize Payment”

  7. Federal telephone excise tax - Wikipedia

    en.wikipedia.org/wiki/Federal_telephone_excise_tax

    The special method involves comparing the April 2006 phone bill with the excise tax on long-distance service and the September 2006 bill without it. The percentage difference in the excise tax, subject to a 1% or 2% maximum cap, can be applied to annual or quarterly telephone bills to determine the credit.

  8. Cramming (fraud) - Wikipedia

    en.wikipedia.org/wiki/Cramming_(fraud)

    In October 2014, AT&T Mobility agreed to pay $105 million in refunds and penalties for cramming for premium-rated short messages; the agreement was the largest such settlement in history; AT&T was "accused of keeping at least 35% of the fees, as well as obscuring the charges on bills and preventing customers from securing full refunds." [16]

  9. Suddenlink Communications - Wikipedia

    en.wikipedia.org/wiki/Suddenlink_Communications

    Suddenlink claimed that Sinclair was originally asking for $4 million in fees over the three-year life of an agreement but changed the offer to a one time fee of $200 per subscriber ($40 million total) and $1 per month in subscriber fees ($2.4 million annually) in order to carry the stations after Sinclair found out how much Suddenlink paid ...