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Import and export your personal data to a file for safekeeping. Personal data includes Mail, Favorites, Address Book, and settings. 1. Sign in to Desktop Gold. 2. Click the Settings icon. 3. While in the General settings, click the My Data tab. 4. Click Import or Export. 5. Select your file. 6. If exporting, create a password.
Emails deleted from the apps will be placed in your Trash folder. Deleting email from the Trash removes it from your account. Apps that use POP. Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account.
Outlook 2010 – Follow steps under "Other Email Accounts." Outlook 2007 – Follow steps under "Other Email Accounts." Outlook for Mac – Follow steps under "Update your email settings in Outlook for Mac." Windows 10 Mail – Follow steps for "Add an account using advanced setup." Windows Live Mail – Follow steps "To change server settings ...
If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4.
• If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help.
Click Export. Choose a location to save the export file and click save. By default it will save the file in your My Documents folder named AOL Desktop Backup and the date the backup was created. For added security, you have the option to create a password for your export file.
Many email services also offer filters (and advanced filters) that let you search the messages in your spam folder by sender, date, attachment and more. Second, look for a box next to each email ...
For help locating your billing info, review Account Management help article. If you have questions about your billing information, call us at 1-866-485-9217 Monday through Friday between 8AM to 1AM ET, and Saturday between 8AM and 10PM ET.