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In May 2013, Ticketmaster agreed to pay up to $23 million for enrolling customers into a rewards program that charged $9 per month. Ticketmaster made $85 million in fees, from customers who took about eight months on average to cancel their enrollment in the program. 1.12 million customers were eligible to claim up to a $30 refund. [62]
Ticketmaster has said that it does not control fees but does keep a portion for operating costs. In most cases, venues set and keep the fees, the company said in a Feb. 7 blog post .
In 2020, Live Nation was hit particularly hard by the COVID-19 pandemic, with essentially all concerts and sporting events around the world on hold. The company has been sued as it has been reluctant to offer full refunds to customers, [19] though it has since amended its refund rules to address those complaints. On February 25, 2021, Live ...
The Justice Department’s massive antitrust suit against Live Nation on Thursday reflects widespread frustration among fans and concertgoers everywhere who are fed up with confusing fees, ticket ...
Do you regularly purchase ticket insurance for concerts or big events? Amid the COVID-19 pandemic, many event patrons began making it a habit to purchase ticket insurance as a financial buffer. If ...
Taylor Swift performing on the Eras Tour in 2023. Ticketmaster received criticism for mishandling the U.S. ticket sale of the tour.. The American ticket sales platform Ticketmaster and its parent company Live Nation Entertainment were met with widespread public criticism and political scrutiny over blunders in selling tickets to the 2023 United States leg of the Eras Tour, the sixth concert ...
Which? has called on Oasis and Ticketmaster to ‘do the right thing’ by fans who saw the price of standard tickets surge from £148 to £355.
SeatGeek is a mobile-focused ticket platform that enables users to buy and sell tickets for live sports, concerts, and theater events. SeatGeek allows both mobile app and desktop users to browse events, view interactive color-coded seatmaps, complete purchases, and receive electronic or print tickets.