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Comcast service van, Ypsilanti Township, Michigan In 2004 and 2007, the American Customer Satisfaction Index (ACSI) survey found that Comcast had the worst customer satisfaction rating of any company or government agency in the country, including the Internal Revenue Service.
Average customer ratings for firms had fallen by 10.5% compared to the same period in 2021, and had flatlined since the end of 2023. The charity said customer service standards had still not ...
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In 2021, the banking reviews site MyBankTracker listed the most common complaints in its reviews: excessive fees, poor customer service, bounced checks, overdraft fees, loan issues, major errors ...
Comcast's Customer Service Rating by the ACSI surveys indicate that the company's customer service has not improved since the surveys began in 2001. Analysis of the surveys states that "Comcast is one of the lowest scoring companies in ACSI. As its customer satisfaction eroded by 7% over the past year, revenue increased by 12%."
On June 3, 2009, satellite service provider EchoStar was found by Marshall, Texas, federal district court judge David Folsom to be in contempt of a permanent injunction against using some of TiVo's technology and was required to pay the DVR pioneer $103.1 million plus interest. On May 3, 2011, DISH Network Corporation and EchoStar Corporation ...
Aside from the streaming industry challenges of password sharing, customer churn, and content creation, Warner Bros. Discovery still must service a heavy debt burden of $40 billion from the merger.
It was named among "The Five Worst English Cars of All Time" in a 2012 article on askaprice.com [36] and ranked the 5th worst British car in a 2008 survey of 4,000 motorists by internet magazine iMotormag. [37] Hotcars.com ranked it #3 in its list of the 20 worst European cars of all time, [38] and the Oxford Mail included it in its "The worst ...