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Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001. Analysis of the surveys states that "Comcast is one of the lowest scoring companies in ACSI. As its customer satisfaction eroded by 7% over the past year, revenue increased by 12%."
Average customer ratings for firms had fallen by 10.5% compared to the same period in 2021, and had flatlined since the end of 2023. The charity said customer service standards had still not ...
The Observer identified Kiwi.com as one of the companies responsible for the year's "worst customer service" after it began charging customers an additional fee for "standard" customer service, with customers who do not pay the fee having to wait longer for phone support and having no access to email support. [25]
The Inc. 5000 ranked The Penny Hoarder as the fastest-growing private media company in the U.S. in 2017. ... best and worst list? Ally’s loan services tend to get a lot of negative customer ...
People have always been eager to know the 10 most hated companies in America in 2020. The reason is simple: if it is ever possible to dislike or hate some people for real or imagined reasons, then ...
Meanwhile, Tribune proposed to have the FCC chairman monitor negotiations between the two companies. [85] As the blackout reached its 2nd week, Dish sues Tribune over their "Dump Dish" campaign, accusing them of deceptive claims about worst customer service and hindering contracts with its customers, damaging the provider's good reputation. [86]
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Comcast's Customer Service Rating by the ACSI surveys indicate that the company's customer service has not improved since the surveys began in 2001. Analysis of the surveys states that "Comcast is one of the lowest scoring companies in ACSI. As its customer satisfaction eroded by 7% over the past year, revenue increased by 12%."