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2. Layoffs, abusive calls, and AI fears: Inside the front ... - AOL

   www.aol.com/finance/layoffs-abusive-calls-ai...

   At the lower level, Amazon customer service agents, or CSAs, get paid hourly (from just north of $15 to a couple of dollars over $20 in the U.S.) to respond by phone, email, chat, and social to ...

3. Amazon axed more than 100 customer service managers in CEO ...

   www.aol.com/finance/amazon-axed-more-100...

   The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...

4. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

5. The Life and Death of an Amazon Warehouse Temp

   highline.huffingtonpost.com/articles/en/life-and...

   Amazon, she said, required Amcare to call 911 in certain situations even when there was no obvious emergency —say, if a worker's blood pressure reached a certain level. Still, she said, some workers were clearly unprepared for the pace. “We had people who were bookkeepers or laid-off accountants or other desk-type jobs,” the supervisor said.

6. I landed an easy job at Amazon and coasted for months. It's ...

   www.aol.com/news/landed-easy-job-amazon-years...

   Eight years into her career at Amazon, Kristi Coulter landed an easy role. She felt guilty at first about "coasting" but soon realized its benefits. I landed an easy job at Amazon and coasted for ...

7. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [12] There is also economic benefit to the firm.

8. Universal Health Services - Wikipedia

   en.wikipedia.org/wiki/Universal_Health_Services

   On July 10, 2020, the US Department of Justice announced a $122 million Fraudulent Claims case with "Universal Health Services, Inc., UHS of Delaware, Inc.(together, UHS), and Turning Point Care Center, LLC (Turning Point), a UHS facility located in Moultrie, Georgia, have agreed to pay a combined total of $122 million to resolve alleged ...

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   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.