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  2. Nonviolent Communication - Wikipedia

    en.wikipedia.org/wiki/Nonviolent_Communication

    Nonviolent Communication (NVC) is an approach to enhanced communication, understanding, and connection based on the principles of nonviolence and humanistic psychology. It is not an attempt to end disagreements, but rather a way that aims to increase empathy and understanding to improve the overall quality of life.

  3. Blob Tree - Wikipedia

    en.wikipedia.org/wiki/Blob_Tree

    The Blob Tree was created by Pip Wilson & Ian Long. Recognising the need for a non-verbal, universally accessible tool for emotional expression and communication, they developed the Blob Tree as a way to bridge language and cultural barriers and make emotional expression more accessible to people of different ages and backgrounds.

  4. Active listening - Wikipedia

    en.wikipedia.org/wiki/Active_listening

    Reflective emotion involves identifying the speaker's feelings, whether expressed or not, and responding to those feelings that will further validate the person's emotional state. [11] On the other hand, open-ended questions permit the interviewee to expound on their responses, thus allowing deeper insight into their thoughts and experiences ...

  5. Nonverbal communication - Wikipedia

    en.wikipedia.org/wiki/Nonverbal_communication

    Paying attention to both verbal and nonverbal communication may leave the listener with a feeling of being lost, due to not being able to breakdown both at the same time. However, ignoring nonverbal communication altogether would cause the listener to miss up to 60% of their communication, according to experts.

  6. Posture (psychology) - Wikipedia

    en.wikipedia.org/wiki/Posture_(psychology)

    Closed posture often gives the impression of detachment, disinterest, and hostility. Research has also shown that these behaviors usually convey unpleasant feelings. [4] These feelings were evident when the participant had to observe the closed posture and when he or she was told to assume the posture.

  7. Haptic communication - Wikipedia

    en.wikipedia.org/wiki/Haptic_communication

    Compliance: Attempts to direct behavior of another person, and often, by implication, to influence attitudes or feelings. Attention-getting: Serve to direct the touch recipient's perceptual focus toward something. Announcing a response: Call attention to and emphasize a feeling state of initiator; implicitly requests affect response from another.

  8. Marshall Rosenberg - Wikipedia

    en.wikipedia.org/wiki/Marshall_Rosenberg

    Marshall Bertram Rosenberg (October 6, 1934 – February 7, 2015) was an American psychologist, mediator, author and teacher.Starting in the early 1960s, he developed nonviolent communication, a process for supporting partnership and resolving conflict within people, relationships, and society.

  9. Emotional competence - Wikipedia

    en.wikipedia.org/wiki/Emotional_competence

    The term implies ease in getting along with others and determines one's ability to lead and express effectively and successfully. Psychologists define emotional competence as the ability to monitor one's own and others' feelings and emotions and to use this information to guide one's thinking and actions. [2]