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Dispatch is a procedure for assigning employees (workers) or vehicles to customers. Industries that dispatch include taxicabs , couriers , emergency services , as well as home and commercial services such as maid services, plumbing , HVAC , pest control and electricians .
Newly hired dispatchers go through a three-week on-the-job academy program and then undergo a four- to six-month training period with a seasoned dispatcher. "We want to make sure you're going to ...
A number of other organizations use dispatchers to respond to service calls, coordinate transportation schedules, and to organize the delivery of materials: . A truck dispatcher is employed by a trucking company to monitor the delivery of freight over long distances and coordinate delivery pickup and drop-off schedules.
A train dispatcher (US), rail traffic controller (Canada), train controller (Australia), train service controller (Singapore) or signaller (UK), is employed by a railroad to direct and facilitate the movement of trains over an assigned territory, which is usually part, or all, of a railroad operating division. The dispatcher is also responsible ...
Remote vehicle disabling systems provide users at remote locations the ability to prevent an engine from starting, prevent movement of a vehicle, and to stop or slow an operating vehicle. Remote disabling allows a dispatcher or other authorized personnel to gradually decelerate a vehicle by downshifting, limiting the throttle capability, or ...
Under British Rail, there were several grades of guard, depending on whether the guard worked on freight or passenger trains—and a purely operational guard grade worked freight and passenger trains without customer contact. When the guard has significant customer contact, the position is usually classified as conductor-guard or conductor.
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