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  2. Standard operating procedure - Wikipedia

    en.wikipedia.org/wiki/Standard_operating_procedure

    A standard operating procedure (SOP) is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations. [1] SOPs aim to achieve efficiency, quality output, and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations.

  3. Operational definition - Wikipedia

    en.wikipedia.org/wiki/Operational_definition

    An operational definition is designed to model or represent a concept or theoretical definition, also known as a construct.Scientists should describe the operations (procedures, actions, or processes) that define the concept with enough specificity such that other investigators can replicate their research.

  4. Operations manual - Wikipedia

    en.wikipedia.org/wiki/Operations_manual

    The operations manual is intended to remind employees of how to do their job. The manual is either a book or folder of printed documents containing the standard operating procedures, a description of the organisational hierarchy, contact details for key personnel and emergency procedures.

  5. Procedure (business) - Wikipedia

    en.wikipedia.org/wiki/Procedure_(business)

    A procedure is a document that instructs workers on executing one or more activities of a business process. [1] It describes the sequence of steps, and specifies for each step what needs to be done, often including when the procedure should be executed and by whom.

  6. Operations management - Wikipedia

    en.wikipedia.org/wiki/Operations_management

    Operations management covers sectors like banking systems, hospitals, companies, working with suppliers, customers, and using technology. Operations is one of the major functions in an organization along with supply chains, marketing, finance and human resources. The operations function requires management of both the strategic and day-to-day ...

  7. Operations, administration, and management - Wikipedia

    en.wikipedia.org/wiki/Operations,_administration...

    Troubleshooting procedures will involve knowledge databases, guides, and processes to cover the role of network operations engineers from initial diagnostics to advanced troubleshooting. This stage often involves problem simulation and is the traditional interface to design.

  8. Operational excellence - Wikipedia

    en.wikipedia.org/wiki/Operational_excellence

    Operational Excellence (OE) is the systematic implementation of principles and tools designed to enhance organizational performance, and create a culture focused on continuous improvement. It is intended to enable employees to identify, deliver, and enhance the flow of value to customers.

  9. Concept of operations - Wikipedia

    en.wikipedia.org/wiki/Concept_of_operations

    A concept of operations (abbreviated CONOPS, CONOPs, [1] or ConOps [2]) is a document describing the characteristics of a proposed system from the viewpoint of an individual who will use that system. Examples include business requirements specification or stakeholder requirements specification (StRS) .