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In the airline industry, available seats are commonly referred to as inventory. The inventory of an airline is generally classified into service classes (e.g. economy, premium economy, business or first class) and any number of fare classes, to which different prices and booking conditions may apply.
Furthermore, online check-in for a flight is often available earlier than its in-person counterpart. [4] The process then transfers to passengers' control over their check-in. Airlines may use the system because self-service is frequently more efficient to operate, with a greater ability to cope with surges in passenger numbers.
Nok Air also offers ferry services to domestic island destinations as well as domestic and cross border coach services to Vientiane and Pakse in Laos in conjunction with other tour operators. [ 22 ] Nok Air is known for their "beak" logo and livery, which includes a stylized bird's beak on the nose of the plane.
A reservation for an itinerary is made in the airline system, either directly by the passenger or by an agent. The itinerary includes all the above details needed for the issuance of an air ticket, except the ticket number. When the reservation is made, a passenger name record (PNR) will be created which is used to manage the reservation and ...
When a reservation is confirmed, the airline keeps a record of the booking in its computer reservations system. Customers can print out or may be provided with a copy of a e-ticket itinerary receipt which contains the record locator or reservation number and the e-ticket number. It is possible to print multiple copies of an e-ticket itinerary ...
The airline is the second-largest shareholder of the low-cost carrier Nok Air with a 8.91 per cent stake (2021), [11] and it launched a regional carrier under the name Thai Smile in the middle of 2012 using new Airbus A320 aircraft. [12] In 2023, it was announced that Thai Smile would be merged back into Thai Airways. [13]
Originally designed and operated by airlines, CRSs were later extended for use by travel agencies, and global distribution systems (GDSs) to book and sell tickets for multiple airlines. Most airlines have outsourced their CRSs to GDS companies, [1] which also enable consumer access through Internet gateways.
The departure control system (DCS) is the system used by airlines and airports to check-in a passenger. The DCS is connected to the reservation system enabling it to check who has a valid reservation on a flight. The DCS is used to enter information required by customs or border security agencies and to issue the boarding document.
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