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Companies requested to have their toll-free number listed, and paid the providers each time their phone number was released to a toll-free directory-assistance caller. In 1999, AT&T applied for permission to discontinue this service, [ 2 ] but it remained active until the summer of 2020.
800-The-Info (or 1-800-843-4636) was a toll-free directory assistance (DA) and information service provided in the United States by Verizon. [1] 800-The-Info was subsidized by businesses that purchase advertising space on the service. Callers did not pay for the service, but had to listen to ads.
411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", [1] although its official name is "directory assistance". [2]
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