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GoTo Technologies USA, Inc., [3] formerly LogMeIn Inc., [4] is a flexible-work provider of software as a service and cloud-based remote work tools for collaboration and IT management. The company was founded in 2003, and is based in Boston , Massachusetts . [ 5 ]
GoTo Resolve (formerly GoToAssist & RescueAssist) [2] [3] is a cloud-based remote support platform designed and targeted at IT support teams and customer support organizations. In 2018, LogMeIn's GoToAssist was rebranded to RescueAssist creating the Rescue brand of support products. [4]
Remote assistance: remote and local users are able to view the same screen at the same time, so a remote user can assist a local user. Access permission request: local user should approve a remote access session start. NAT passthrough: the ability to connect to the server behind a NAT without configuring the router's port forwarding rules. It ...
GoToMyPC is remote desktop software that allows users to access computers remotely using a web browser. It was developed by ExpertCity and launched in 1998. Citrix Systems acquired ExpertCity in 2004 and maintained the GoToMyPC brand and services.
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The merger occurred on January 31, 2017 with Citrix shareholders owning 50.1% of the stock of the new LogMeIn and LogMeIn shareholders owning 49.9% of the stock of the merged company. [6] The combined company was headquartered in Boston, Massachusetts, and led by executives of both LogMeIn and Citrix Online.
Remote control software combined with telephone communication can be nearly as helpful for novice computer-users as if the support staff were actually there. Remote desktop software can be used to access a remote computer: a physical personal computer to which a user does not have physical access, but that can be accessed or interacted with. [4]
LogMeIn Hamachi is a virtual private network (VPN) application developed and released in 2004 by Alex Pankratov. [1] [2] It is capable of establishing direct links between computers that are behind network address translation (NAT) firewalls without requiring reconfiguration (when the user's PC can be accessed directly without relays from the Internet/WAN side).
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