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  2. Operations management for services - Wikipedia

    en.wikipedia.org/wiki/Operations_management_for...

    Following from the business strategy is the service concept. [7]: 47–50 It must provide the rationale for why the customer should buy the service offered. It defines what the customer is receiving and what the service organization is providing. The service concept includes: Organizing Idea. The vision and essence of the service. Service Provided.

  3. Business plan - Wikipedia

    en.wikipedia.org/wiki/Business_plan

    A business plan is a formal written ... Templates [3] and guides, such as ... a business plan for a non-profit might discuss the fit between the business plan and the ...

  4. Levels of service - Wikipedia

    en.wikipedia.org/wiki/Levels_of_service

    Levels of service (LOS) is a term in asset management referring to the quality of a given service. Defining and measuring levels of service is a key activity in developing infrastructure asset management plans. [2] [3] [4] Levels of service may be tied to physical performance of assets or be defined via customer expectation and satisfaction.

  5. SSAE No. 18 - Wikipedia

    en.wikipedia.org/wiki/SSAE_No._18

    Subservice organization, A service organization used by a service organization that is the responsible party; and Users , which may refer to the intended users of the practitioner's report, also referred to as the Specified party , or the users of the services provided by the Service Provider.

  6. Business process mapping - Wikipedia

    en.wikipedia.org/wiki/Business_process_mapping

    Business process mapping refers to activities involved in defining what a business entity does, who is responsible, to what standard a business process should be completed, and how the success of a business process can be determined. The main purpose behind business process mapping is to assist organizations in becoming more effective.

  7. Organizational structure - Wikipedia

    en.wikipedia.org/wiki/Organizational_structure

    A functional organizational structure is a structure that consists of activities such as coordination, supervision and task allocation. The organizational structure determines how the organization performs or operates. The term "organizational structure" refers to how the people in an organization are grouped and to whom they report.

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