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A toll-free telephone number or freephone number is a telephone number that is billed for all arriving calls. For the calling party, a call to a toll-free number is free of charge, unless air-charges apply for mobile telephone service. A toll-free number is identified by a dialing prefix similar to an area code. The specific service access ...
A long-distance call is therefore known not as a "toll call" but as a trunk call. It traditionally carried a higher rate ("national rate" instead of "local rate") and requires a trunk prefix and area code be dialled before the number. A trunk call is prefixed with '0' for national calls and '00' for international calls, following the European ...
Toll-free directory assistance was provided by telecommunication providers, namely AT&T and Verizon, as mandated by the Federal Communications Commission. Companies requested to have their toll-free number listed, and paid the providers each time their phone number was released to a toll-free directory-assistance caller.
Call originator - (or calling party, caller or A-party) a person or device that initiates a telephone call by dialling a telephone number. Call waiting - a system that notifies a caller of another incoming telephone call by sounding a sound in the earpiece. Called party - (or callee or B-party) Caller; Calling party; Conference call (multi ...
A call could be routed to one of multiple locations based on the call origin, load balancing between multiple call centers, times, or days. While this data was originally maintained by telephone companies, the breakup of the Bell System in the 1980s and the introduction of toll-free number portability in 1993 required an independent operator to ...
The dialing of 1 or 0 instead of I or O in phonewords can lead to misdialed calls; one such typosquatting incident targeted 1-800-HOLIDAY (+1-800-465-4329, the toll-free direct reservations line for Holiday Inn) by subscribing 1-800-H0LIDAY (+1-800-405-4329, the same number with 'o' replaced by 'zero') to a rival vendor which stood to collect a ...
The RespOrg is not the carrier. A Canadian carrier could be used for Canadian calls and a U.S. carrier for American calls; a user with many inbound local voice over IP numbers in multiple cities could convert toll-free calls on one main toll-free number to local calls in each city where it has a point of presence. Percentage Allocation routing
One of the calls was to the toll-free number used by customers of 2call.ca, a subsidiary of Edmonton-based Internet Service Provider RackNine, to phone in and record their outgoing messages. The burner cell phone belonging to "Pierre Poutine" was used to contact the owner of Racknine at his personal unlisted number and gave the name "Pierre Jones".