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First Student, Inc. is a North American provider of school bus services. The company works with districts in 38 states and 7 Canadian provinces, carrying approximately 5 million students daily. [ 1 ] In addition to its regular routes, First Student also provides special-needs transportation, field trip services, and charter bus rentals.
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
An IC Bus CE series operated by First Student A school bus contractor is a private company or proprietorship that provides student transport services to a school district or non-public school. Of the 450,000 school buses operating in the United States , it is estimated that approximately 39% are operated by school bus contractors .
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The loan servicer’s customer service team is available from 8 a.m. to 6 p.m. CT Monday through Friday, and you can reach them at 800-243-7552 or 515-243-5626.