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2. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   To get the best experience with AOL websites and applications, it's important to use the latest version of a supported browser. • Safari - Get it for the first time or update your current version. • Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version.

3. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove ...

4. Download, install, or uninstall AOL Desktop Gold

   help.aol.com/articles/aol-desktop-downloading...

   Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements. AOL APP. ... Open the email. 3.

5. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   • Restore your browser's default settings in Firefox • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.

6. Fix problems with AOL not working on a mobile browser

   help.aol.com/articles/fix-problems-with-aol-not...

   2. Update your browser to the latest version. 3. Close and restart the browser. 4. Clear the browser's cache and cookies - check with your browser's manufacturer for steps. 5. Enable location services - check with your browser's manufacturer for steps. 6. Restart your mobile device. 7. Uninstall and reinstall the web browser. 8. Use a different ...

7. AOL Desktop - AOL Help

   help.aol.com/products/aol-software

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

8. Download and install the AOL Shield Pro browser

   help.aol.com/articles/how-to-download-and...

   Open your browser and visit the AOL Shield Pro page. Click Download For Free. Click Get the Free Browser. Depending on your browser, follow the prompts below. To install AOL Shield Pro on Google Chrome, right click the AOL Shield Pro install file to open. To install AOL Shield Pro on Microsoft Edge or Internet Explorer, click Run.

9. AOL Help

   help.aol.com

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.