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Call screening is the process of evaluating the characteristics of a telephone call before deciding how or whether to answer it. [1] Some methods may include: listening to the message being recorded on an answering machine or voice mail. [1] checking a caller ID display to see who or where the call is from. [1]
A call screener or phone screener is a staff member who first answers the phone when audience members call into TV or radio broadcasts. For call-in talk shows , screeners determine the air quality of the call (good connection or not) and if the caller's comments will further the topic or add a new point.
Call blocking, also known as call block, call screening, or call rejection, allows a telephone subscriber to block incoming calls from specific telephone numbers. This feature may require an additional payment to the subscriber's telephone company or a third-party. Call blocking is desired by individuals who wish to block unwanted phone calls.
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A mobile phone or cellphone or hand phone is a handheld telephone which connects via radio transmissions to a cellular telephone network. The cellular network consists of a network of ground based transmitter/receiver stations with antennas – which are usually located on towers or on buildings – and infrastructure connecting to the global ...
Computer-assisted telephone interviewing (CATI) is a telephone surveying technique in which the interviewer follows a script provided by a software application. It is a structured system of microdata collection by telephone that speeds up the collection and editing of microdata and also permits the interviewer to educate the respondents on the importance of timely and accurate data. [1]
An online employment screening test (sometimes called a pre-employment test or online screening interview) is a part of the recruitment process. It is a type of employment testing that typically accompanies or follows a job application, while preceding a phone interview or formal job interview.
Phone Screening – this stage determines the voice quality over the phone and how the applicant responds to the call; Initial Interview – conducted by the company human resource department or another outsource staffing firm to test the speaking skills, attitude and confidence of the applicant in responding to questions;