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1. Click Connection Settings. 2. Confirm the listed modem and location. 3. Click Next. 4. Confirm call waiting settings (see step 1 above). 5. Enter your area code. 6. Click Next. 7. Choose whether to dial 1 and/or 1 + Area Code. Note: Many areas now require 10 digit dialing, and in some cases 1 + Area Code may be required as well. Contact your ...
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Check your physical phone connection - A loose cable or cord can often be the cause of a connection problem. Unplug all phone devices in your home - Unplug all phone devices in your home, then reconnect just the modem. Try to connect online, and if it works, plug in each device one at a time until you find the one causing the problem.
If you have a dial-up modem, you can use AOL Dialer to connect to the internet. Learn how to setup your connection, connect, disconnect, and check your connection status using AOL Dialer. AOL Dialer · Oct 28, 2023
Sign in to your AOL account. Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.
Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure ...
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Protected mode is enable by default and may interfere with AOL Mail. If you're continuing to have trouble accessing mail, turn Protected Mode off: 1. Click Tools. 2. Click Internet Options. 3. Click the Security tab. 4. Deselect "Enable Protected Mode." 5. Restart Internet Explorer and sign in to AOL Mail again.