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Punjab State Consumer Disputes Redressal Commission laid down below process of filing and resolving complaints: [16] [17] [18] Complaints can be filed electronically and examination of disputing parties is done through video-conferencing, which includes hearing and/or examination through any other mode.
GIS location map of Sewa kendras cum citizen service delivery centres in Punjab, India Punjab Government has developed a network of Service Centres ( Punjabi ਸੇਵਾ ਕੇਂਦਰ). 2,147 service delivery centres are being developed to provide these services at the distance of 10 km in rural and 1.5 km in urban areas.
A sewa kendra (Hindi सेवा केन्द्र "service centre") is a local government office in India providing services relating to utility bills and documents such as birth and death certificates, arms licences and tenant verification documents.
The Government of Punjab or locally as the State Government, is the supreme governing authority of the Indian state of Punjab, India and its 23 districts. It consists of an executive , led by the Governor of Punjab , a judiciary and a legislative branch Punjab State.
Punjab Lok Adalat or Punjab State Legal Services Authority (People's Court) is an statutory and autonomous body and an alternative dispute resolution mechanism used in the state of Punjab. The Punjab Lok Adalat Act is designed to provide constitutional protection guaranteed under Article 14 and 39-A of the Constitution of India , of “ACCESS ...
A district of the Punjab state of India is an administrative geographical unit, headed by a District Magistrate or Deputy Commissioner, an officer belonging to the Indian Administrative Service. The District Magistrate or the Deputy Commissioner is assisted by a number of officers belonging to Punjab Civil Service and other state services.
Punjab Lokayukta is the Parliamentary Ombudsman for the Indian state of Punjab. It is a high level statutory functionary, created to address grievances of the public against ministers, legislators, administration and public servants in issues related to misuse of power, mal-administration and corruption.
ETTSA works at 99 locations spanning the length and breadth of Punjab. These 99 locations house about 2500 users who are connected through a hybrid WAN network consisting of Leased Lines and VSATs. The central server is a UNIX RISC Central Server and there are 25 other Intel-based Application Servers.