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Example: 401 E Fayette St. Please enter service address as it appears on the top portion of your bill. Use abbreviations (West = W, North = N, Street = St, Drive = Dr, etc.)
Baltimore City now offers customers the ability to pay online via credit card or a personal/business checking account. Online payments are available 24 hours a day, 7 days a week. Avoid the lines and pay online!
DPW's customer self-service portal provides tools that help our customers monitor their water consumption, billing, and then pay. The Customer Payment Portal lets customers register and set up Autopay , or pay for multiple accounts.
DPW encourages City residents who need help paying their water bills to apply for financial assistance through the City's Water Assistance Programs. Click here to find information regarding the City of Baltimore Water4All Water Discount Program.
Watch this short video to learn how to check your water service line material and report the results to the Baltimore Service Line Partnership. THE OFFICE OF BOARDS AND COMMISSIONS Click here to learn about your new water bill!
DPW provides safe drinking water to 1.8 million residential and business consumers, making the City of Baltimore the major water supplier for the Baltimore region. In addition to Baltimore City, DPW supplies water to the surrounding counties: Baltimore, Howard, Harford, Carroll, and Anne Arundel.
Activation code: New customers must sign up using their Activation code. Customers can find their 8 character Activation code on the first page of their bill or on the second page