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Southwest Airlines said it launched a compensation program for flight delays as part of a $140 million U.S. Department of Transportation settlement over the carrier's meltdown in December 2022 ...
Southwest Airlines flight delay compensation policy. According to the DOT, Southwest commits to rebooking passengers on other Southwest flights and will provide meal vouchers for passengers ...
Federal laws do not require airlines to compensate travelers for delayed flights, but carriers have committed to various degrees of compensation for significant delays within their control. Each ...
The crisis spanned December 21–30, at the peak of the holiday travel season, and is referred to in the news media as the Southwest Airlines holiday travel meltdown [3] or simply as the holiday meltdown, [4] [5] [6] a name also used by the Southwest Airlines pilot's union [7] and the U.S. Department of Transportation. [8]
"Southwest Airlines is failing consumers during the most important travel week of the year," Sens. Markey and Blumenthal said in a joint statement. Senators Slam Southwest, Demand Compensation For ...
The DOT dashboard reflects airlines' official policies, but many carriers handle compensation for delays on a case-by-case basis and may provide vouchers or other benefits in some situations that ...
Southwest Airlines bore the brunt of it, with more than 8,000 flights canceled between Dec. 22 and 26. A major winter storm struck most parts of the U.S. over the holidays, leading to thousands of ...
Southwest fare sale has one-way tickets for as little as $49. The airline also continues to issue refunds and compensation to holiday travelers.