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On 30 July 2007, UTI Bank changed its name to Axis Bank. [16] In 2009, Shikha Sharma was appointed as the MD and CEO of Axis Bank. [17] In 2013, Axis Bank's subsidiary, Axis Bank UK commenced banking operations. [18] The Indian government intends to sell a 20.7% stake in Axis Bank in February 2014 for 57 billion rupees, equivalent to 925 ...
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On 27 July 2017, it was officially reported that Axis Bank bought out Freecharge for $60 million. [18] On 22 March 2017, Ankit Khanna was appointed as COO. Prior to this, Khanna was the chief product officer of the company. [19] March 30, 2018, FreeCharge enables BHIM UPI on its Digital Wallet platform. [20]
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.
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