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BT Mobile is a fully fledged mobile service with handsets and sim only offers four 12-month contract plans as of 7 November 2020: BT Mobile 500MB Plan – 500MB of data, 500 minutes and unlimited texts; BT Mobile 10GB Plan – 10GB of data, 1000 minutes and unlimited texts; BT Mobile 16GB Plan – 16GB of data, unlimited minutes and texts
The Customer Service System (CSS) of the BT Group (previously British Telecommunications) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997). BT rolled out CSS nationally in 1989 and provided an integrated system for telephony—order handling, repair handling and billing.
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The Answer 1571 service, a cut-down version of BT Group's Call Minder service, allows a calling party to leave messages when the called party is engaged or does not answer within a fixed number of rings. The system allows for the storage of up to 20 messages, each of which can be up to 2 minutes long, for up to 60 days (or 20 days once they ...