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Stores including Urban Outfitters, TJ Maxx, Kohl's, Levi's, American Eagle, and Anthropologie charge for some mail returns.
TK Maxx [a] is a subsidiary of the American apparel and home goods company TJX Companies.Its first store opened in 1994 in the United Kingdom. The chain uses a different name from TJ Maxx stores in the United States to avoid confusion with the British retailer T. J. Hughes.
The TJX Companies, Inc. (abbreviated TJX) is an American multinational off-price department store corporation, headquartered in Framingham, Massachusetts. [4] It was formed as a subsidiary of Zayre Corp. in 1987, and became the legal successor to Zayre Corp. following a company reorganization in 1989.
TJ Maxx (stylized as T•J•maxx) [a] is an American discount department store chain. It has more than 1,000 stores in the United States, making it one of the largest clothing retailers in the country. [2] TJ Maxx is the flagship chain of the TJX Companies. It sells men's, women's and children's apparel and shoes, toys, bath and beauty ...
In the US, an estimated 8–10% of in-store sales is returned whereas online sales may result in 25–40% returns. In Asia and Europe, less than 5 percent of purchases are returned. [ 5 ] US shoppers returned $396 billion worth of purchases in 2018 – brick-and-mortar and online, according to the National Retail Federation (NRF). [ 6 ]
A return is costly for the vendor and inconvenient for the customer; any return that can be prevented benefits both parties. Returned merchandise requires management by the manufacturer after the return. The product has a second life cycle after the return. An important aspect of RMA management is learning from RMA trends to prevent further ...
In 1986, profits of the Zayre chain, targeting low- to middle-income customers, dropped, although T.J. Maxx, Hit or Miss, and Chadwick's of Boston, targeting mid- to higher-income customers, continued to grow. That year alone, Zayre Corp. opened 35 more T.J. Maxx stores and 31 new Hit or Miss stores.
Off-price retailers: TK Maxx; Although there were a number of department stores in Australia for much of the 20th century, including chains such as Grace Bros and Waltons, many disappeared during the 1980s and 1990s. Today Myer, David Jones and Harris Scarfe, located nationally, are practically the national department stores oligopoly in Australia.