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People who have been listened to in this new and special way become more emotionally mature, more open to their experiences, less defensive, more democratic, and less authoritarian." [ 10 ] The theoretical framework for active listening developed in the middle of the 20th century, most notably by Carl Rogers and Richard Farson, who launched the ...
Different people absorb information in different ways. To make sure that the information conveyed is understood by all, the method used for communication must be simple, clear, and precise. When presenting vital information, using pictures will make way for easy understanding.
It sounds deep. But if it also sounds relatable, you've likely experienced someone talking down to you. Perhaps it's a regular thing in the office or even with a so-called pal or family member.
Within a society, people belonging to the same social group usually understand things and organize knowledge in similar ways to one another. In this regard, social identities play a significant role: people who associate themselves with similar identities, like age-influenced, professional, religious, and ethnic identities, tend to embody ...
Empathy is generally described as the ability to take on another person's perspective, to understand, feel, and possibly share and respond to their experience. [1] [2] [3] There are more (sometimes conflicting) definitions of empathy that include but are not limited to social, cognitive, and emotional processes primarily concerned with understanding others.
In business it is a connection among people in a humane level to achieve productivity. [5] Portland Business Journal describes people skills as: [6] Ability to effectively communicate, understand, and empathize. Ability to interact with others respectfully and develop productive working relationship to minimize conflict and maximize rapport.
Introspection is the examination of one's own conscious thoughts and feelings. [1] In psychology, the process of introspection relies on the observation of one's mental state, while in a spiritual context it may refer to the examination of one's soul. [2]
Sensemaking or sense-making is the process by which people give meaning to their collective experiences. It has been defined as "the ongoing retrospective development of plausible images that rationalize what people are doing" (Weick, Sutcliffe, & Obstfeld, 2005, p. 409).