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Texting "HELP" to a short code causes the short code service to return a message with terms and conditions, support information — consisting of either a toll-free phone number or email address at a minimum — and other information from the leaseholder of the short code.
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Mobile virtual network operators (MVNOs) in the United States lease wireless telephone and data service from the four major cellular carriers in the country—AT&T Mobility, Boost Mobile, T-Mobile US, and Verizon—and offer various levels of free and/or paid talk, text and data services to their customers.
A direct-to-mobile gateway is a device that has built-in wireless GSM connectivity. It allows SMS text messages to be sent and/or received by email, from Web pages or from other software applications by acquiring a unique identifier from the mobile phone's Subscriber Identity Module, or "SIM card".
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However, not all text messaging systems use SMS, and some notable alternative implementations of the concept include J-Phone's SkyMail and NTT Docomo's Short Mail, both in Japan. Email messaging from phones, as popularized by NTT Docomo's i-mode and the RIM BlackBerry, also typically uses standard mail protocols such as SMTP over TCP/IP.
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