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View the full headers to find out where an email was delayed or if the real sender disguised their email address. View the full header of an email. 1. Click an email to open it. 2. Click the More drop-down in the top menu. 3. Select View Message Source. Use header info to investigate problems. See where an email was delayed
Delivery records in the full headers show when each computer received the message. The first delivery is at the bottom; the newest at the top. If you find a large time gap between delivery records, that shows which computer delayed before sending it to the next computer. 1. View the full header as described above. 2.
Delivery records in the full headers show when each computer received the message. The first delivery is at the bottom; the newest at the top. If you find a large time gap between delivery records, that shows which computer delayed before sending it to the next computer. 1. View the full header by following the steps above. 2.
If you see an image challenge question when sending mail, you should just be able to complete the challenge then send mail. If, however, you correctly answer the image challenge and still can't send mail, it could be a sign of a more serious issue with your account, which may require additional steps to secure your account.
Messages are often delivered right way though very rarely there may be a delay in transit. This is usually due to problems on the mail server, heavy internet traffic, or routing problems. Unfortunately, other than waiting, you won't be able to determine if the message is delayed or undeliverable.
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Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
If you're repeatedly getting delivery failure errors when sending messages to AOL Mail customers, it is most likely due to spam blocking on AOL's servers. While you may be following at the rules for sending mail, it's likely the address you're sending mail from is hosted on a server our system had identified as "abusive".