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411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", [ 1 ] although its official name is "directory assistance".
A number offering a directory inquiries service allowing people to request to be put through to a mobile phone number was established in June 2009. [14] 118 800 proved to be controversial, however, when it was revealed that it was making available 15 million mobile numbers that it had bought from market researchers. [15]
An unpublished number is also excluded from directory assistance services, such as 411. Landline telephone companies often charge a monthly fee for this service. As cellular phones become more popular, there have been plans to release cell phone numbers into public 411 and reverse number directories via a separate Wireless telephone directory ...
Historically known for distributing yellow pages phone books across Canada, into the 21st century YPG has primarily shifted to digital marketing services, though they also operate the YellowPages.ca local business search engine and Canada411 online phone directory, [1] [2] and still print phone books on a limited basis to some customers as of 2024.
N11-numbers provide access to special services. For example, This US road sign reminds drivers and passengers about 5-1-1 service. 211: Community services and information; 311: Municipal government services, non-emergency number; 411: Directory assistance; 511: Traffic information or police non-emergency services
Subscriber names are generally listed in alphabetical order, together with their postal or street address and telephone number.In principle every subscriber in the geographical coverage area is listed, but subscribers may request the exclusion of their number from the directory, often for a fee; their number is then said to be "unlisted" (US and Canada), "ex-directory" (British English), or ...
While "call before you dig" and the 8-1-1 phone number is the primary awareness campaign in the United States, Canada has switched to "click before you dig" to emphasize online locate requests and contacting one-call centers virtually rather than calling. [21] [22] August 11 is National Safe Digging Day. [23]
Canadian (and other North American Numbering Plan) telephone numbers are usually written as (NPA) NXX-XXXX. For example, 250 555 0199, a fictional number, could be written as (250) 555-0199, 250-555-0199, 250-5550199, or 250/555-0199. The Government of Canada's Translation Bureau recommends using hyphens between groups; e.g. 250-555-0199. [4]