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  2. Assist by AOL - AOL Help

    help.aol.com/products/assist-by-aol

    Tech problems take many forms, from viruses to slow computers. Assist by AOL provides tech support for all your tech headaches, big or small.

  3. List of HTTP status codes - Wikipedia

    en.wikipedia.org/wiki/List_of_HTTP_status_codes

    The request entity has a media type which the server or resource does not support. For example, the client uploads an image as image/svg+xml, but the server requires that images use a different format. 416 Range Not Satisfiable The client has asked for a portion of the file (byte serving), but the server cannot supply that portion. For example ...

  4. ConnectWise ScreenConnect - Wikipedia

    en.wikipedia.org/wiki/ConnectWise_ScreenConnect

    Once users join sessions, a ConnectWise ScreenConnect client is launched to connect to the Relay service. ConnectWise ScreenConnect targets clients based on device and operating system: The .NET client is targeted to Microsoft Windows computers and is activated with a custom URI Scheme which starts the session from an installed handler on the ...

  5. Remote access service - Wikipedia

    en.wikipedia.org/wiki/Remote_Access_Service

    A remote access service connects a client to a host computer, known as a remote access server. [1] The most common approach to this service is remote control of a computer by using another device which needs internet or any other network connection. The connection steps: User dials into a PC at the office.

  6. Quick Assist - Wikipedia

    en.wikipedia.org/wiki/Quick_Assist

    ADFS support; While Remote Assistance establishes a Remote Desktop Protocol (RDP) connection to the end user's computer (requires TCP port 3389 to be opened on the client machine and the firewall/NAT/router behind which the machine is), Quick Assist is cloud-based and requires one outbound connection from the helper's PC to the cloud service ...

  7. Remote support - Wikipedia

    en.wikipedia.org/wiki/Remote_support

    Remote Support technology tries to reduce help-desk centres cost-issues – all transport-related expenses are immediately trimmed down, for instance. Modern day technology enables that any technician using Remote Support is able to assist a customer just like it was physically side-by-side.

  8. Remote service software - Wikipedia

    en.wikipedia.org/wiki/Remote_Service_Software

    This early warning system is a key component to issue avoidance and ability to meet more stringent key performance indicator (KPIs) in SLAs. Once an issue is detected, service professionals can also use remote service technology gateways to push patches or resolve issues. Secure: Secure access is a core consideration of remote service ...

  9. Client Initiated Remote Access - Wikipedia

    en.wikipedia.org/wiki/Client_Initiated_Remote_Access

    Thus, instead, the system (the 'client') will initiate a connection to the corporate administration server; the server can then use this connection to admin the machine. The system is implemented in firmware, and is meant to enable administration resources such as Intel AMT and Intel vPro .