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  2. Situational crisis communication theory - Wikipedia

    en.wikipedia.org/wiki/Situational_crisis...

    Situational Crisis Communication Theory(SCCT,), is a theory in the field of crisis communication. It suggests that crisis managersshould match strategic crisis responses to the level of crisis responsibility and reputationalthreat posed by a crisis.[1] SCCT was proposed by W. Timothy Coombs in 2007. According to SCCT, evaluating the crisis type ...

  3. Situation analysis - Wikipedia

    en.wikipedia.org/wiki/Situation_analysis

    In strategic management, situation analysis (or situational analysis) refers to a collection of methods that managers use to analyze an organization's internal and external environment to understand the organization's capabilities, customers, and business environment. [ 1 ] The situation analysis can include several methods of analysis such as ...

  4. File:Situation Analysis of.pdf - Wikipedia

    en.wikipedia.org/wiki/File:Situation_Analysis_of.pdf

    Short title: Situation analysis of out-of-school children in nine southeast Asian countries; 2017: Image title: TH/C3/EISD/17/014-500: Author: UNESCO Office Bangkok and Regional Bureau for Education in Asia and the Pacific

  5. Crisis management - Wikipedia

    en.wikipedia.org/wiki/Crisis_management

    Crisis management is the process by which an organization deals with a disruptive and unexpected event that threatens to harm the organization or its stakeholders. [ 1 ] The study of crisis management originated with large-scale industrial and environmental disasters in the 1980s. [ 2 ][ 3 ] It is considered to be the most important process in ...

  6. Incident Command System - Wikipedia

    en.wikipedia.org/wiki/Incident_Command_System

    Incident Command System. ICS basic organization chart (ICS-100 level depicted) The Incident Command System (ICS) is a standardized approach to the command, control, and coordination of emergency response providing a common hierarchy within which responders from multiple agencies can be effective. [1]

  7. Crisis communication - Wikipedia

    en.wikipedia.org/wiki/Crisis_communication

    Crisis communication is a sub-specialty of the public relations profession that is designed to protect and defend an individual, company, or organization facing a public challenge to its reputation. [ 1 ][ 2 ] Crisis communication is aimed at raising awareness of a specific type of threat, the magnitude, outcomes, and specific behaviors to ...

  8. Ishikawa diagram - Wikipedia

    en.wikipedia.org/wiki/Ishikawa_diagram

    Sample Ishikawa diagram shows the causes contributing to problem. The defect, or the problem to be solved, [1] is shown as the fish's head, facing to the right, with the causes extending to the left as fishbones; the ribs branch off the backbone for major causes, with sub-branches for root-causes, to as many levels as required.

  9. Crisis intervention - Wikipedia

    en.wikipedia.org/wiki/Crisis_intervention

    Crisis and Intervention. [edit] A crisis can have physical or psychological effects. Usually significant and more widespread, the latter lacks the former's obvious signs, complicating diagnosis. [ 4 ] It is defined as a breakdown of psychological equilibrium, and being unable to benefit from normal methods of coping. [ 5 ]