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The report comes ahead of the deadline for self-assessment tax returns on 31 January, which could lead to increased demand for help. ... HMRC's phone line went dead on 43,690 customers who had ...
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HMRC announces that its self-assessment helpline will be closed for six months of the year, with the line scheduled to close from 8 April to 30 September. Customers seeking help during that period will be forced to use an online chatbot.
Taxpayers seeking help with self-assessment will need to use online services from 8 April to 30 September. HMRC will close tax helpline for half the year Skip to main content
The Government Gateway is an IT system developed to allow applicants to register for online services provided by the UK Government, such as obtaining a driving licence and HMRC self-assessment. [1] This replaced the old system of paper submissions.
His Majesty's Revenue and Customs (commonly HM Revenue and Customs, or HMRC) [4] [5] is a non-ministerial department of the UK government responsible for the collection of taxes, the payment of some forms of state support, the administration of other regulatory regimes including the national minimum wage and the issuance of national insurance numbers.
Earlier, HMRC warned that millions of people have still not filed their self-assessment tax returns and those who miss the deadline of midnight could be fined £100.