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2. Can a goodwill letter get late payments removed from your ...

   www.aol.com/finance/goodwill-letters-payments...

   A goodwill letter is a formal letter sent to a creditor, lender or collection agency to request forgiveness for a late payment or other negative item on your credit report. In the letter, you ...

3. Business letter - Wikipedia

   en.wikipedia.org/wiki/Business_letter

   Business letters can have many types of content, for example to request direct information or action from another party, to order supplies from a supplier, to point out a mistake by the letter's recipient, to reply directly to a request, to apologize for a wrong, or to convey goodwill. A business letter is sometimes useful because it produces a ...

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5. Dunning (process) - Wikipedia

   en.wikipedia.org/wiki/Dunning_(process)

   Sample dunning record, from a 1913 business manual. Dunning is the process of methodically communicating with customers to ensure the collection of accounts receivable . Communications progress from gentle reminders to threatening letters and phone calls and more or less intimidating location visits as accounts become more overdue .

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