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Consumer Reports (CR), formerly Consumers Union (CU), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy.
ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service.
A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.
In the year ending August 2012 it made 53% of its decisions in favour of the consumer, either in full or in part. [4] In the 2016 annual review 52% decisions were found in favour of the consumer (awards can include full refund, repair, replacement, additional work and/or compensation); 36.5% were split decisions (some parts are upheld). [5]
The Consumer Review Fairness Act of 2016, signed into law by President Barack Obama on December 14, 2016, is a federal consumer protection statute banning the use of gag clauses in non-negotiable consumer form contracts.
Its first store on a retail park was in Chippenham, Wiltshire. [3] The company reported a turnover of £85m and a profit of £9.2m in the year to 30 September 2012. [4] In late 2012, the business moved its national distribution centre to a 302,000 sq ft building in South Marston near Swindon, Wiltshire. [5]
The Court held, on a 6–3 vote, in favor of Consumers Union, the publisher of Consumer Reports magazine, ruling that proof of "actual malice" was necessary in product disparagement cases raising First Amendment issues, as set out by the case of New York Times Co. v. Sullivan (1964). The Court ruled that the First Circuit Court of Appeals had ...
United Furniture Warehouse (UFW) was a Canadian retail furniture chain operating locations in Western Canada and Ontario. The company billed itself as "offering warehouse-style shopping at the lowest possible prices." [1] The company was founded in 1981 by John Volken, an immigrant who arrived in Canada from East Germany in 1960 at the age of ...
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