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If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get up and running again. 1. Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using.
A: AOL Desktop Gold, AOL Shield, and AOL Shield Pro requires users to have an existing internet connection. If you use dial-up, you can use AOL Dialer and AOL Shield to connect to the internet over your phone line. Click here to view these dial-up products.
Optimized for older operating systems and dial-up internet connections, AOL Shield allows you to browse the internet quickly and easily. Install now *To enhance performance, when the AOL Shield Browser is launched over a dial-up connection, the security setting that blocks dangerous and deceptive content is disabled.
Reach out to your telephone or cable provider to inquire about the availability of broadband service in your area. Keep in mind - AOL also offers several reliable and affordable options for connecting to the internet via dial-up. Find out more about our connection plans by calling 1-800-827-6364.
Create New Desktop Shortcut • Right click the AOL Desktop Tray Launcher icon in the System tray. • Select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Create a shortcut from the Help menu • Open AOL Desktop Gold. if you are having trouble opening it, click Start on the windows toolbar.
Verizon High Speed Internet is a digital subscriber line (DSL) Internet service offered by Verizon. It allows consumers to use their telephone and Internet service simultaneously over the same telephone line while benefiting from Internet connection speeds significantly faster than dial-up . [ 1 ]
Cable modems that used the RF cable network for the return path were considered 'two-way cable', and were better able to compete with the bi-directional digital subscriber line (DSL) service. The standard is in little use now as new providers use, and existing providers having changed to, the DOCSIS standard.
24x7 support for your AOL account issues plus security products. Learn more ; Unlimited tech support for nearly any issue on any device. Learn more