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  2. Knowledge, Skills, and Abilities - Wikipedia

    en.wikipedia.org/wiki/Knowledge,_Skills,_and...

    The Knowledge, Skills, and Abilities (KSA) framework, is a series of narrative statements that, along with résumés, determines who the best applicants are when several candidates qualify for a job. The knowledge, skills, and abilities (KSAs) necessary for the successful performance of a position are contained on each job vacancy announcement ...

  3. Skill - Wikipedia

    en.wikipedia.org/wiki/Skill

    Skills can often [quantify] be divided into domain-general and domain-specific skills. Some examples of general skills include time management, teamwork [3] and leadership, [4] and self-motivation. [5] In contrast, domain-specific skills would be used only for a certain job, e.g. operating a sand blaster. Skill usually requires certain ...

  4. Interpersonal communication - Wikipedia

    en.wikipedia.org/wiki/Interpersonal_communication

    [5] [6] Interpersonal communication is often defined as communication that takes place between people who are interdependent and have some knowledge of each other: for example, communication between a son and his father, an employer and an employee, two sisters, a teacher and a student, two lovers, two friends, and so on.

  5. Résumé - Wikipedia

    en.wikipedia.org/wiki/Résumé

    An example of a résumé with a common format with the name John Doe. A résumé or resume (or alternatively resumé), [a] [1] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often are used to secure new jobs, whether in the same ...

  6. Customer engagement - Wikipedia

    en.wikipedia.org/wiki/Customer_engagement

    Discussion forums or blogs, for example, are spaces where people can communicate and socialize in ways that cannot be replicated by any offline interactive medium. Online customer engagement is a social phenomenon that became mainstream with the wide adoption of the internet in the late 1990s, which has expanded the technical developments in ...

  7. Social skills - Wikipedia

    en.wikipedia.org/wiki/Social_skills

    The process of learning these skills is called socialization. Lack of such skills can cause social awkwardness. Interpersonal skills are actions used to effectively interact with others. Interpersonal skills relate to categories of dominance vs. submission, love vs. hate, affiliation vs. aggression, and control vs. autonomy (Leary, 1957).

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