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Teleperformance SE is a French multinational business process outsourcing company founded in 1978 with headquarters in France. It provides services for debt collection, telemarketing, customer relationship management, content moderation , and communication.
In 2010, Teleperformance acquired Scottish outsourcing call center 'beCogent' for £35 million. [1] It ceased operations in December 2021 mainly due to the impact of the COVID-19 pandemic and remote work. [2] By 2013 Teleperformance had six contact centers in Tunisia. [3] In 2013, Teleperformance acquired full control of TLS Contact.
In December 2023, UNI Global Union celebrated the first anniversary of its global agreement with Teleperformance. This landmark agreement covers nearly 500,000 employees in 95 countries and focuses on improving workers' rights and health and safety conditions.
Intelenet Global Services is a subsidiary of Teleperformance D.I.B.S. [2] The company offers omni-channel contact centre, digital transformation, Robotic process automation, AI and analytics, transaction processing, finance & accounting, HRO and IT to companies in the United Kingdom, the United States, Australia and India.
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Health Advocate, Inc. is a US national health advocacy, patient advocacy and assistance company. [1] The privately held company was founded in 2001 by former Aetna executives [2] and is headquartered in Plymouth Meeting, Pennsylvania, currently run by Teleperformance.
Company/Organization Sector Local Full-time Employment The State of Ohio: Government: 26,037 Ohio State University: Public Education: 17,361 United States Government
Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020) Conduent: 3 January 2017 31,000 (2021) US$4.140 billion (2021) 22 countries (2021)