Search results
Results from the WOW.Com Content Network
In the early 1970s, companies began to separate out software maintenance with its own team of engineers to free up software development teams from support tasks. [1] In 1972, R. G. Canning published "The Maintenance 'Iceberg '", in which he contended that software maintenance was an extension of software development with an additional input: the existing system. [1]
It is also a focal point for reporting incidents (disruptions or potential disruptions in service availability or quality) and for users making service requests (routine requests for services). [9] ITIL regards a call centre or help desk as similar kinds of tech support which provide only a portion of what a service desk can offer. A service ...
Functionality, usability, reliability, performance and supportability are together referred to as FURPS in relation to software requirements. Agility in working software is an aggregation of seven architecturally sensitive attributes: debuggability, extensibility, portability, scalability, securability, testability and understandability.
In both cases, continued development is deemed unnecessary or ill-advised, but occasional bug fixes and security patches are still issued, hence the term maintenance mode. Maintenance mode often transitions to abandonware. In the world of software maintenance, it refers to the operational mode a device or service may enter when it is being ...
Serviceability engineering may also incorporate some routine system maintenance related features (see: Operations, Administration and Maintenance (OA&M.)) A service tool is defined as a facility or feature, closely tied to a product, that provides capabilities and data so as to service (analyze, monitor, debug, repair, etc.) that product.
Download as PDF; Printable version; ... Pages in category "Software maintenance" ... This list may not reflect recent changes. ...
Softwares packages and operating systems may require regular updates to correct software bugs and to address security weaknesses. Software updates in computer maintenance [3] are essential for maintaining the functionality and efficiency of systems. These updates often include enhancements that improve the overall performance and stability of ...
LTS applies the tenets of reliability engineering to the software development process and software release life cycle.Long-term support extends the period of software maintenance; it also alters the type and frequency of software updates to reduce the risk, expense, and disruption of software deployment, while promoting the dependability of the software.