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2. Systems analyst - Wikipedia

   en.wikipedia.org/wiki/Systems_analyst

   A systems analyst, also known as business technology analyst, is an information technology (IT) professional who specializes in analyzing, designing and implementing information systems. Systems analysts assess the suitability of information systems in terms of their intended outcomes and liaise with end users , software vendors and programmers ...

3. Application analyst - Wikipedia

   en.wikipedia.org/wiki/Application_analyst

   An application analyst (also applications systems analyst) is someone whose job is to support a given application or applications. This may entail some computer programming, some system administration skills, and the ability to analyze a given problem, diagnose it and find its root cause, and then either solve it or pass the problem on to the relevant people if it does not lie within the ...

4. Production support - Wikipedia

   en.wikipedia.org/wiki/Production_Support

   A production support analyst or engineer is responsible for monitoring the production environments, servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or escalating it to other IT teams.

5. List of computer occupations - Wikipedia

   en.wikipedia.org/wiki/List_of_computer_occupations

   Software analyst; Software architect; Software design; Software engineer; Software project manager; Software quality analyst; Software test engineer (Tester) Solution architect; Support technician (Help Desk) System administrator; Systems analyst; Systems architect

6. Software analyst - Wikipedia

   en.wikipedia.org/wiki/Software_analyst

   In a software development team, a software analyst [1] is the person who monitors the software development process, performs configuration management, identifies safety, performance, and compliance issues, and prepares software requirements and specification (Software Requirements Specification) documents.

7. Business analyst - Wikipedia

   en.wikipedia.org/wiki/Business_analyst

   A business analyst's job description tends to include "creating detailed business analysis, outlining problems, opportunities and solutions for a business, budgeting and forecasting, planning and monitoring, variance and analysis, pricing, reporting, and defining business requirements and reporting back to stakeholders". [3]

8. Information systems technician - Wikipedia

   en.wikipedia.org/wiki/Information_systems_technician

   This includes data management, procedure writing, writing job setup instructions, and performing program librarian functions. Information systems technicians assist in designing and coordinating the development of integrated information system databases.

9. Help desk - Wikipedia

   en.wikipedia.org/wiki/Help_desk

   A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks.