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  2. De-escalation - Wikipedia

    en.wikipedia.org/wiki/De-escalation

    De-escalation refers to the methods and actions taken to decrease the severity of a conflict, whether of physical, verbal or another nature. It is the opposite of escalation. De-escalation may also refer to approaches in conflict resolution, by which specific measures are

  3. Conflict resolution - Wikipedia

    en.wikipedia.org/wiki/Conflict_resolution

    Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective ...

  4. Conflict management style - Wikipedia

    en.wikipedia.org/wiki/Conflict_management_style

    Although this study took place in Turkey, it opened up the door for cross-cultural research into conflict management. [10] The study defined each of the five modes as to how it scored with regard to assertiveness and competitiveness: [ 10 ] competing is high in assertiveness, collaborating is high in both, accommodating is high in ...

  5. Conflict (process) - Wikipedia

    en.wikipedia.org/wiki/Conflict_(process)

    Models of escalation in conflicts are the Friedrich Glasl's model of conflict escalation, [2] the conflict curve by Michael S. Lund [25] [26] [27] and the hourglass model by Oliver Ramsbotham. [ 25 ] [ 28 ] When an escalation is initiated by one party there often is a sequence of escalation behaviour: requests , demands , angry remarks ...

  6. Expectancy violations theory - Wikipedia

    en.wikipedia.org/wiki/Expectancy_violations_theory

    Expectancy violations theory (EVT) is a theory of communication that analyzes how individuals respond to unanticipated violations of social norms and expectations. [1] The theory was proposed by Judee K. Burgoon in the late 1970s and continued through the 1980s and 1990s as "nonverbal expectancy violations theory", based on Burgoon's research studying proxemics.

  7. Friedrich Glasl's model of conflict escalation - Wikipedia

    en.wikipedia.org/wiki/Friedrich_Glasl's_model_of...

    Solutions leading to de-escalation are not immediately apparent in this model, [4] particularly when it appears to both conflict parties impossible to reverse the situation (e.g. an aggressive act on the territory of a state, separation of a common child from the other parent, withdrawal of nationality by a state, mass redundancy to improve ...

  8. Conflict escalation - Wikipedia

    en.wikipedia.org/wiki/Conflict_escalation

    In contrast, de-escalation are approaches which lead to a decrease or end of a conflict. [2] While the word escalation was used as early as in 1938, it was popularized during the Cold War by two important books: On Escalation (Herman Kahn, 1965) and Escalation and the Nuclear Option (Bernard Brodie, 1966). [3]

  9. Employee silence - Wikipedia

    en.wikipedia.org/wiki/Employee_silence

    Research by Milliken et al. (2003) suggests that employee silence is related to social capital (valuable resources such as trust and goodwill that are embedded within a social structure). Employees work hard to build and maintain social capital and typically do not engage in behaviors that may weaken or sever these vital social ties.