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At the time of check-in, one of the agent's primary duties is to check for valid documents. This includes tickets, passports, visas, letters of consent, and in some cases, passengers' address and contact details to comply with immigration requirements. Some airlines may ask passengers to present the original credit card used for payment.
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Searching for available tickets and connecting trips. Printing a Trip Information Reminders (Chinese: 行程信息提示; pinyin: Xíngchéng xìnxī tíshì) slip for a trip. Printing tickets/reimbursement slips for tickets purchased online. An order number may need to be provided, which is 10 characters long and starts with the letter 'E'.
In airline reservation systems, a record locator is an alphanumeric code used to identify and access a specific record on an airline’s reservation system. An airline’s reservation system automatically generates a unique record locator whenever a customer makes a reservation or booking, commonly known in the industry as an itinerary.
An airline ticket is a document or electronic record, issued by an airline or a travel agency, that confirms that an individual is entitled to a seat on a flight on an aircraft. The airline ticket may be one of two types: a paper ticket, which comprises coupons or vouchers; and an electronic ticket (commonly referred to as an e-ticket).
A sample itinerary for an open jaw electronic ticket from Montreal to Amsterdam, and returning from Munich. An electronic ticket is a method of ticket entry, processing, and marketing for companies in the airline, railways and other transport and entertainment industries.
Fare construction refers to the application of fares which can cover the flights in the reservation, necessary to price the air ticket for issuance. It is commonly presented as a single line with standardized codes [7] which can be used for travel agents to price the ticket in global distribution systems. For example, a fare construction may say:
Upon completing an online reservation, the passenger can tick a box offering a mobile boarding pass. Most carriers offer two ways to get it: have one sent to mobile device (via e-mail or text message) when checking in online, or use an airline app to check in, and the boarding pass will appear within the application.