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For premium support please call: 800-290-4726 more ways to reach us
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
The option to enable biometrics as a sign-in method may not yet be available for you. If you see the option to enable it when you sign in, follow the prompts to complete the process.
Find out how to add or delete a recovery mobile phone number or alternate email address from your AOL account. Account Management · May 1, 2024 Recover a forgotten username
A personal unblocking key (PUK), sometimes called personal unblocking code (PUC), is used in SIM cards to reset a personal identification number (PIN) that has been lost or forgotten. Most mobile phones offer the feature of PIN protection. After switching on the phone, if the PIN security function is active, the user is required to enter a 4-8 ...
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.