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Royal Mail Group Limited, trading as Royal Mail, is a British postal service and courier company. It is owned by International Distribution Services . It operates the brands Royal Mail (letters and parcels) and Parcelforce Worldwide (parcels).
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After the opening up of the industry, competitors such as Whistl and UK Mail found their place offering business postal solutions. These companies, despite being competitors to Royal Mail, hand over sorted mail to the Royal Mail for "last mile delivery" due to the sheer dominance the latter hold in a process called 'Down Stream Access'. [3]
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