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Microsoft Intune (formerly Microsoft Endpoint Manager and Windows Intune) is a Microsoft cloud-based unified endpoint management service for both corporate and BYOD devices. [2] It extends some of the "on-premises" functionality of Microsoft Configuration Manager to the Microsoft Azure cloud.
The service blueprint is an applied process chart which shows the service delivery process from the customer's perspective. The service blueprint is one of the most widely used tools to manage service operations, service design and service .
While deployment flowcharts can be drawn by hand using pen and paper, various software tools include functionality to construct the flowcharts on computer. These include products such as Microsoft Visio. [5] As with other process mapping techniques, deployment flowcharts require a certain degree of detail (and accuracy) to provide useful benefit.
Its basic process framework is in large parts aligned to that of ISO/IEC 20000. CMMI, guides all types of service providers to establish, manage, and improve services to meet business goals. ASL's goal is the professional development of application management. This is achieved by offering a framework within which the processes of application ...
In industry today multiple definitions of Service Delivery Platform (SDP) are used with no established consensus as to a common meaning. Because of this, and the need for service providers to understand how to better manage SDPs, the TM Forum (TMF) has started standardizing the concept of Service Delivery Framework (SDF) and SDF management. The ...
An event-driven process chain (EPC) is a type of flow chart for business process modeling. EPC can be used to configure enterprise resource planning execution, and for business process improvement. It can be used to control an autonomous workflow instance in work sharing.
Device management software platforms ensure that end-users benefit from plug and play data services for whatever device they are using. [citation needed] Such a platform can automatically detect devices in the network, sending them settings for immediate and continued usability. The process is fully automated, keeps a history of used devices ...
A service delivery framework (SDF) is a set of principles, standards, policies and constraints to be used to guide the designs, development, deployment, operation and retirement of services delivered by a service provider with a view to offering a consistent service experience to a specific user community in a specific business context.