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On July 21, 2016, the U.S. Department of Defense awarded Humana Government Business the TRICARE 2017 contract for the East Region, with WPS MVH as a subcontractor. WPS will provide information technology support, claims processing, and customer service functions. The East Region includes 30 states and approximately 6 million TRICARE beneficiaries.
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Central States Indemnity Company (CSI) is an insurance company based in Omaha, Nebraska. It is a wholly owned subsidiary of Berkshire Hathaway . External links
The insurance business was first authorized and regulated in Wisconsin in 1870 (1870 Wisc. Act 56). The original law vested insurance regulation as a power of the Secretary of State of Wisconsin. These powers were transferred to a separate commissioner of insurance by an act of the Wisconsin Legislature in 1878 (1878 Wisc. Act 214).
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As the graph shows, requests put in during the morning see a 5-hour median response time; wait until the end of the afternoon, and you're looking at a response time closer to 17 hours.