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Sensemaking or sense-making is the process by which people give meaning to their collective experiences. It has been defined as "the ongoing retrospective development of plausible images that rationalize what people are doing" ( Weick, Sutcliffe, & Obstfeld, 2005, p. 409 ).
After a seminal paper on sensemaking in the human–computer interaction (HCI) field was published in 1993 (Russell et al., 1993), there was a great deal of activity around the understanding of how to design interactive systems for sensemaking, and workshops on sensemaking were held at prominent HCI conferences (e.g., Russell et al., 2009).
Computer-mediated communication has gradually become an essential part of communication in current work context and organizational settings. Weick proposes that sensemaking away from terminals experiences five procedures: effectuate, triangulate, affiliate, deliberate, and consolidate.
Karl Edward Weick (born October 31, 1936) is an American organizational theorist who introduced the concepts of "loose coupling", "mindfulness", and "sensemaking" into organizational studies. He is the Rensis Likert Distinguished University Professor at the Ross School of Business at the University of Michigan. [1] [2]
Sketch of the Cynefin framework, by Edwin Stoop. The Cynefin framework (/ k ə ˈ n ɛ v ɪ n / kuh-NEV-in) [1] is a conceptual framework used to aid decision-making. [2] Created in 1999 by Dave Snowden when he worked for IBM Global Services, it has been described as a "sense-making device".
Business communication is the act of information being exchanged between two-parties or more for the purpose, functions, goals, or commercial activities of an organization. [1] Communication in business can be internal which is employee-to-superior or peer-to-peer, overall it is organizational communication.
The disconnect between leadership and the workforce isn't just a communication issue – it's a retention crisis waiting to happen.” Businesses should take note of this trend.
The levels of meaning from lowest to highest are: content, speech act, episodes, relationship, life scripts, and cultural patterns. Stephen W. Littlejohn and Karen A. Foss in their book Theories of Human Communication (tenth edition) [40] describe a type of logical force called contextual force. Contextual force causes a person to follow a form ...