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The Application Services Library (ASL) is a public domain framework of best practices used to standardize processes within Application Management, the discipline of producing and maintaining information systems and applications. The term "library" is used because ASL is presented as a set of books describing best practices from the IT industry.
Invenio is an open source software framework for large-scale digital repositories that provides the tools for management of digital assets in an institutional repository and research data management systems. The software is typically used for open access repositories for scholarly and/or published digital content and as a digital library.
Samanage, now part of SolarWinds, an enterprise service-desk and IT asset-management provider, had its headquarters in Cary, North Carolina.The company's flagship product, Samanage, operates as a multi-tenant, Software-as-a-Service (SaaS) system for IT and enterprise service management.
Infra Corporation is a division of EMC Corporation that produces infraEnterprise, which is a multi-tier web-based IT Service Management software tool. The software is based on ITIL and it implements a number of ITIL processes, including Service Desk management (including Incident Management and Problem Management), Change Management, Release Management, Configuration Management (including ...
SIP 2.0 support: for interaction with computer management software, self-check machines, and other applications. Search/Retrieve via URL and Z39.50 servers Evergreen also features the Open Scalable Request Framework (OpenSRF, pronounced 'open surf'), a stateful, decentralized service architecture that allows developers to create applications ...
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
Ex Libris Group is an Israeli software company that develops integrated library systems and other library software. Their headquarters is in the Malha Technology Park in southwestern Jerusalem. Their headquarters is in the Malha Technology Park in southwestern Jerusalem.
Cherwell Software, LLC, was a privately held American technology company specializing in IT service management software. [ 1 ] [ 2 ] The company headquarters is in Colorado Springs, Colorado . It also has offices in Swindon , UK.
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